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Shipping & Returns

Refund Policy

Software purchased on-line through our website is considered opened at the time of download. Software that has been purchased online or downloaded is (1) provided with free e-mail support and (2) may only be replaced with identical software / media within 30 days of purchase. For more information, please see Terms of Use

Shipping and Returns

We want you to be satisfied with the items that your purchase from Cryo64 Store. Only for double or wrong purchase Cryo64 Store offer merchandise exchanges, however in justified reasons you can receive a credit, or purchase a new item. Also, Cryo64 Store does not offer a pricing guarantee and does not honor the advertised prices when the limit date is gone.

To cancel an order

  • For physical/non-downloadable items, you may be able to cancel an order before the items have shipped. To call us see the Contact Us page. After an order has shipped, you can return an item if you decide that you do not want it.
  • To return downloadable software:

  • Confirm your order was placed within the last 7 calendar days.
  • Contact us to request a return.
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